Return Policy.

Thank you for your visit to Rose-Marie MJ. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you.

We offer a transparent and customer-friendly return/refund timeline. Returns or exchanges are accepted within 7 days from the date of purchase. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business.

To be eligible for a return, the item must be in its original condition, including all tags and packaging (if applicable). Please note that certain items may have specific conditions for return due to their nature, and these conditions will be clearly communicated on the product page. Photos of the condition of the item will be taken before posting, should any damage happen in transit please contact us as soon as possible.

Returned items must be sent in the original condition, the purchaser is to pay for any return postage costs. Should the item not be in the original condition with marks of use or damage in transit due to insufficient packaging we reserve the right to refuse a refund.

No returns or refund will be given on sale items.

As soon as the item is returned and inspected by us we will contact you to agree a refund request.

If you have any questions about our refund and return policy, please don't hesitate to contact us at rose@laluneartstudio.com. Your satisfaction is our priority, and we're here to assist you.

Thank you for choosing Rose-Marie MJ!